Thursday, January 17, 2008

More of the Dometic Refrigerator Saga!

Jan 14 – 17, Mon – Thur ... On late Monday, the part arrived at Camper Clinic and we were hopeful that we could get it installed on Tuesday but it was not to be. The earliest they could get us in was Wednesday. It’s pouring rain in Rockport, but we’ll be there when they open the doors. They advised us that the cooling unit install would take 5 hrs. We arrived back there at 1245p, hoping to get on the road. Well, their 5 hr job ended up taking 9 hrs, we didn’t get the motorhome back until 5pm. The refrig didn’t feel cold so we decided since it was so late that we had better overnight one more night in Rockport to ensure that the refrig was working properly. We headed to the local Walmart and overnighted there. All was well at 6am and at 7am we hit the road heading west (finally)! It is 1440 miles to Desert Hot Springs, which is our destination. We hope to arrive on Saturday!!!!!!

Jan 7 – 13, Mon – Sun ... Our plan was to fly back to Rockport tomorrow, Wednesday, however we are now having second thoughts. After talking with Camper Clinic today, Mike was told that the refrigerator part “should” be delivered today to their facility and the rep would call to confirm it. Well, surprise, surprise, no phone call. So, it’s unlikely that it will be repaired tomorrow so we’re going to delay the trip at least until Wednesday. The saga continues. Dixie is bound and determined she’s not going to spend the winter in Rockport, Tx. We’ll see. On Tuesday the 8th, we received word that the cooling unit did arrive at Camper Clinic. That’s the good news. The bad news is that it arrived damaged and could not be used. Folks, we’re looking at another week before another cooling unit can be sent. Oh when will this end?? We decided to say goodbye to Dixie’s family in Great Falls on Thursday and flew back to San Antonio where our car was. We overnighted there and drove back to Rockport on Friday. Before we did, we confirmed (after talking w/Dometic customer service yet again) that the new part was shipped that morning.